We have all needed help at one point....
The process of surrendering a pet can be a rather emotional process and we understand the weight of this decision.
We encourage you to explore a few options before making a choice.
Consider training or behavior assistance, spaying or neutering your pet, and reflecting on any life changes that may be impacting your pet!
We encourage you to explore a few options before making a choice.
Consider training or behavior assistance, spaying or neutering your pet, and reflecting on any life changes that may be impacting your pet!
What types of pets does West End take?
We only take in dogs and cats at this time. Note: we do not accept any strays, abandoned, community, lost or found animals.
Why is this? Unfortunately, our shelter is not set up to handle the capacity of taking strays. As a result, we serve as a no-kill alternative for pet owners that can surrender their pets knowing that it won’t be euthanized in a couple of days.
Why is this? Unfortunately, our shelter is not set up to handle the capacity of taking strays. As a result, we serve as a no-kill alternative for pet owners that can surrender their pets knowing that it won’t be euthanized in a couple of days.
What’s the process?
Due to limited staff, we process all intakes on an appointment only basis. All appointments are made by calling our front office at (909) 947-3517.
Please have the following information ready:
- Pet’s Age
-Breed
- Approximate weight
- Vaccination status (current, not current, never vaccinated)
- Spayed or neutered status
Please have the following information ready:
- Pet’s Age
-Breed
- Approximate weight
- Vaccination status (current, not current, never vaccinated)
- Spayed or neutered status
Is there a fee?
Yes, because we do not have a vet on staff we must outsource for all our veterinary care. The placement fee depends on what is not done on the pet (i.e. not up to date on vaccinations would result in a placement fee). Note: every situation is different and handled on a case-by-case basis.
What do I do withs strays, abandoned, community, or lost and found animals?
Click here for a list of animal control shelters.
We understand the fear of giving a pet to the “pound”. Shelters such as the Inland Valley Humane Society have an initiative to not euthanize healthy and adoptable pets.
For more information, click here to learn about Getting to Zero.
We understand the fear of giving a pet to the “pound”. Shelters such as the Inland Valley Humane Society have an initiative to not euthanize healthy and adoptable pets.
For more information, click here to learn about Getting to Zero.
I have already surrendered my pet, what’s next?
Thank you for trusting us to care for your pet until it finds it’s new forever home!
All pets will remain in our care until they are adopted. Pets who do not get adopted will live with us for the rest of their life. We do not foster pets because we make a commitment to each and every pet to see it find it’s forever home.
Why isn’t my pet online?
If your pet is not on the website, it means that it has not been deemed ready for adoption. Please call our front office for more information.
Can I check on my pet?
You may call, text or email us to check-in on your pet. We do not allow visits. This is because when your pets sees you but does not go home with you, it makes them depressed and the transition to shelter life becomes harder.
We understand that seeing your pet is very important, so, we can send pictures or videos of your pet (at your request) as a form of an update!
Lastly, you can donate your pet’s beds, toys and treats to help them feel more at home.
Can I know when my pet gets adopted?
Yes, at the counter let our staff know that you’d like to be called when your pet is adopted! Although we cannot give your information to the new owners, we can still let you know that they went to a new loving home.
All pets will remain in our care until they are adopted. Pets who do not get adopted will live with us for the rest of their life. We do not foster pets because we make a commitment to each and every pet to see it find it’s forever home.
Why isn’t my pet online?
If your pet is not on the website, it means that it has not been deemed ready for adoption. Please call our front office for more information.
Can I check on my pet?
You may call, text or email us to check-in on your pet. We do not allow visits. This is because when your pets sees you but does not go home with you, it makes them depressed and the transition to shelter life becomes harder.
We understand that seeing your pet is very important, so, we can send pictures or videos of your pet (at your request) as a form of an update!
Lastly, you can donate your pet’s beds, toys and treats to help them feel more at home.
Can I know when my pet gets adopted?
Yes, at the counter let our staff know that you’d like to be called when your pet is adopted! Although we cannot give your information to the new owners, we can still let you know that they went to a new loving home.
